The banking industry across the globe has been undergoing severe transformation due to
the development in the field of information and communication technology (ICT). This …

Consumers have used digital payments widely in recent years, and the COVID-19 pandemic
accelerated this process. Similarly, academic interest in this topic has followed this trend …

This study aims to investigate the factors that impact e-banking services adoption during the
COVID-19 pandemic. Results verify that e-service quality, perceived usefulness of …

Purpose The purpose of this study was to investigate the factors that would influence the
intention to use social banking during the coronavirus disease 2019 (COVID-19) pandemic …

Women's mobile banking adoption is linked to several advantages, including empowering
women, enhancing investment in women-owned businesses, and decreasing extreme …

Because of the rapid development of the Internet of Things, the business mode of the retail
industry has changed tremendously. Smart retail is increasingly receiving academic …

This study explores the factors that influence Vietnamese mobile banking users' word-of-
mouth behavior and sheds light on the impact of customer satisfaction, system quality, and …

Purpose With the increasing use of Internet and mobile handsets, mobile-based electronic
payment apps (MEPAs) are becoming very popular around the world due to having various …

Drawing on the extended unified theory of acceptance and use of technology (UTAUT2) and
task-technology fit (TTF) theory, we developed an integrated research model to explore the …

This research aims to investigate the impact of positive Electronic Word of Mouth (eWOM) on
the adoption of Mobile Banking. In this study, it was found that Argument Quality, Valence …