This research intends to investigate the technology acceptance of artificial intelligence (AI)
among the heads of finance and accounting units in the shared service industry, using the …

The continuous and systematic redesign of key business processes is very important for
businesses and organizations that seek to achieve cost savings and efficiency …

Abstract Machine learning (ML) provides algorithms to create computer programs based on
data without explicitly programming them. In business process management (BPM), ML …

Purpose Research of currently limited literature sees Robotic Process Automation (RPA) as
an important tool at the tactical level. However, the literature has not considered its potential …

Purpose Existing literature is still lacking field works that reflect the implications and
applications of blockchain in supply chain management. This paper aims to explore the role …

Literature shows that the path toward Quality 4.0 is unclear and that there is no roadmap to
assist organizations in preparing or navigating this transition. This article aims to understand …

Business Process Automation has been gaining increasing importance in the management
of companies and organizations since it reduces the time needed to carry out routine tasks …

Abstract Robotic Process Automation (RPA) has gained increasing significance in recent
years. RPA leverages software bots to automate repetitive business processes traditionally …

As solutions based on artificial intelligence grow pervasive in knowledge-work
organizations, such cognitive technology is being applied both to automate and to augment …

The rapid development of cutting-edge technologies, the increasing volume of data and also
the availability and processability of new types of data sources has led to a paradigm shift in …