The effect of practitioner empathy on patient satisfaction: a systematic review of randomized trials
Background: Practitioners who deliver enhanced empathy may improve patient satisfaction
with care. Patient satisfaction is associated with positive patient outcomes ranging from …
with care. Patient satisfaction is associated with positive patient outcomes ranging from …
The ILC Maine statement: Time for the fundamental care [r] evolution
Aim The aim of this study was to present the third position statement from the International
Learning Collaborative (ILC). The ILC is the foremost global organization dedicated to …
Learning Collaborative (ILC). The ILC is the foremost global organization dedicated to …
Near real-time patient experience feedback with data relay to providers: a systematic review of its effectiveness
TS Jesus, J Struhar, M Zhang, D Lee… - … Journal for Quality in …, 2024 - academic.oup.com
Abstract Near Real-Time Feedback (NRTF) on the patient's experience with care, coupled
with data relay to providers, can inform quality-of-care improvements, including at the point …
with data relay to providers, can inform quality-of-care improvements, including at the point …
From Conversation to Connection: The Pragmatics of Conversational Listening
HK Collins - 2024 - dash.harvard.edu
Clicking, vibing, sharing a wavelength, feeling in sync. People have extensive lay beliefs
(and phrases) capturing the importance of social connection. For decades, academics and …
(and phrases) capturing the importance of social connection. For decades, academics and …