Scholarly understanding of customer journeys has evolved from a linear, single service
provider perspective to encompass complex service delivery networks that involve multiple …

In our study, we are evaluating the dynamic interplay between circular cities and the circular
economy, revealing connections shaped by new research insights, using Web of Science …

This paper explores online brand advocacy (OBA) in a tourism destination context. Through
a Social Influence Theory lens, it explores the ways in which residents and overseas tourists …

This study advances the understanding about the waste management practices adopted by
the electricity sector for meeting the energy transition. Specifically, through the institutional …

In the constantly evolving career landscape, knowledge about human resource
management practices could prove very beneficial for undergraduate college students who …

Purpose This paper aims to explore the relationship between owner-manager or leader's
ambidextrous leadership style and its effect on human resource management (HRM) …

This research presents the Cross-Cultural Intelligent Language Learning System (CILS), a
novel approach integrating artificial intelligence (AI) into language education to enhance …

High levels of work stress are prevalent today, and the underlying working conditions need
to be tackled urgently. In this study, our aim was to identify the range of factors that …

This study explores the experience of in-person esports events from attendees' perspectives
by integrating the co-creation concept into the experience economy framework. The study …

Purpose Schools have long been perceived as an ideal setting to support the healthy eating
behaviours of children. The aim of the study was to examine the views of Australian primary …