Going beyond the role: How employees' perception of corporate social responsibility fuels proactive customer service performance
Corporate social responsibility (CSR) and employees' proactive performance are essential
in the hospitality industry, given their positive impact on corporate performance. However …
in the hospitality industry, given their positive impact on corporate performance. However …
Impacts of Adopting Additive Manufacturing Process on Supply Chain: Systematic Literature Review
TL Woldesilassiea, HG Lemu, EM Gutema - Logistics, 2024 - mdpi.com
Background: The objective of this literature review is to systematically explore the supply
chain (SC)-related issues of additive manufacturing (AM)-based production processes. For …
chain (SC)-related issues of additive manufacturing (AM)-based production processes. For …
Impact of digital marketing on the competitiveness of the restaurant industry
Digital marketing uses digital technologies and media to achieve marketing goals. With the
advent of digital media, digital marketing strategies have gained a lot of importance among …
advent of digital media, digital marketing strategies have gained a lot of importance among …
Do organizational commitment and consumer satisfaction mediate the relationship corporate social responsibility-sustainable performance? Assessing happiness …
J Martínez-Falcó, E Sánchez-García… - Management …, 2024 - emerald.com
Purpose The research aims to analyze the effect of corporate social responsibility (CSR) on
sustainable performance (SP), as well as the mediating effect of organizational commitment …
sustainable performance (SP), as well as the mediating effect of organizational commitment …
The effect of CSR on corporate social performance: Mediating role of corporate image, green innovation and moderating role of corporate identity
E Fosu, K Yi, D Asiedu - Corporate Social Responsibility and …, 2024 - Wiley Online Library
Although some previous studies have demonstrated the positive influence of CSR on
corporate performance, astonishingly few studies on CSR practices and their impacts on …
corporate performance, astonishingly few studies on CSR practices and their impacts on …
The relationships of corporate sustainability, customer loyalty, and word of mouth: the mediating role of corporate image and customer satisfaction
RA Karim, MK Rabiul - Journal of Quality Assurance in Hospitality & …, 2024 - Taylor & Francis
The present study investigates the mediating role of corporate image and customer
satisfaction between sustainability and loyalty. This study also examines the link between …
satisfaction between sustainability and loyalty. This study also examines the link between …
How does corporate hypocrisy reduce customer co-creation behaviors? Moderated mediation analysis of corporate reputation and self-brand connection
CM Jung, WM Hur - International Journal of Bank Marketing, 2024 - emerald.com
Purpose Customer co-creation behaviors significantly affect a firm's performance and
sustainable growth. This study tested the mediating role of corporate reputation in the …
sustainable growth. This study tested the mediating role of corporate reputation in the …
Green inclusive leadership, green policy, and pursuit of sustainability in natural resources: A firm-level analysis in context of Ukraine-Russia war
K Hu, Y Chen, S Mu, Z Tan - Resources Policy, 2024 - Elsevier
China is one of the major trading partners of Russia and Ukraine. The country depends
upon Russia and China to import a few of the key strategic products from the mining …
upon Russia and China to import a few of the key strategic products from the mining …
ESG disclosures, green innovation, and greenwashing: All for sustainable development?
Y Ma, GF Feng, Z Yin, CP Chang - Sustainable Development, 2024 - Wiley Online Library
As stakeholder concerns about corporate sustainability intensify, greenwashing—where
companies deceptively report their environmental performance for short‐term economic gain …
companies deceptively report their environmental performance for short‐term economic gain …
[HTML][HTML] Rural cooperatives social responsibility in promoting Sustainability-oriented Activities in the agricultural sector: Nexus of community, enterprise, and …
K Rostami, L Salehi - Sustainable Futures, 2024 - Elsevier
The agricultural sector and Sustainability-oriented Activities (S-OAs) of farmers are
recognized as critical factors to realize a more sustainable future. Hence, this study aimed to …
recognized as critical factors to realize a more sustainable future. Hence, this study aimed to …