Measuring outcomes of digital transformation in public administration: Literature review and possible steps forward

E Dobrolyubova - NISPAcee Journal of Public Administration and …, 2021 - sciendo.com
Digital transformation is the modern mainstream of social and economic development
promising significant digital dividends to citizens and businesses worldwide. The theory …

Government to business e-services–A systematic literature review

NA Panayiotou, VP Stavrou - Government Information Quarterly, 2021 - Elsevier
The study undertakes a systematic literature review of government-provided E-Services for
businesses (Government to Business E-Services). The literature review process selects and …

An examination of citizen satisfaction with mandatory e-government services: comparison of two information systems success models

AI Alkraiji - Transforming Government: People, Process and Policy, 2021 - emerald.com
Purpose The purpose of this study is to empirically examine the utility of information systems
(IS) success models in mandatory e-government services, as opposed to the volitional ones …

Analyzing the critical factors influencing post-use trust and its impact on citizens' continuous-use intention of e-government: Evidence from Chinese municipalities

W Li, L Xue - Sustainability, 2021 - mdpi.com
Whereas the pivotal role of trust in the adoption of e-government was highlighted in prior
research, attention was rarely paid thus far to investigate the role of post-use trust and its …

Bibliometric Analysis of E-Government and Trust: A Lesson for Indonesia

AHH Ibrahim, T Baharuddin… - Jurnal Borneo …, 2023 - samarinda.lan.go.id
The development of digitalisation has spectacularly affected global society, including
Indonesia. Many governments are aware of the opportunities and benefits of this …

The development of Indonesian e-Government: A bibliometric analysis

A Roziqin, Kismartini, AN Fajrina… - COLLNET Journal of …, 2022 - Taylor & Francis
Researches on e-Government in Indonesia continue to proliferate. Although the
development and discussion are multidisciplinary, a comprehensive understanding of the …

Social media use for public policymaking cycle: A meta-analysis

A Nurmandi, H Wahyuni… - Electronic …, 2023 - inderscienceonline.com
This study aims to determine the role of social media in policymaking by reviewing journals
from 2010 to 2020. This study is a meta-model for the role of social media in policymaking …

The role of access convenience of common service centres (CSCs) in the continued use of e-government

KP Gupta, H Maurya - Digital Policy, Regulation and Governance, 2020 - emerald.com
Purpose This study aims to understand the role of access convenience of common service
centres (CSCs) in determining the e-government continuance intention from the perspective …

Factors influencing travellers' decision-making behaviour towards online travel purchases: a fuzzy-DEMATEL approach

N Dogra, M Adil - Current Issues in Tourism, 2024 - Taylor & Francis
The growth of technology and easy access to the internet have led to an unparalleled boom
in online booking. The uncertainty surrounding online travel purchases, however, still makes …

[HTML][HTML] A Model of Public Sector E-Services Development Efficiency as a Sustainable Competitive Advantage

A Valackiene, J Giedraitiene - Administrative Sciences, 2024 - mdpi.com
This study aims to explore the links between the efficiency of public sector e-services and
sustainable competitive advantage. In line with the emerging approach, the instrumental …