This study investigates the determinants of online review helpfulness, adopting various
predictors from three dimensions of the online review management: source factors, review …

Online reviews on mobile app marketplaces help consumers evaluate whether a mobile app
fits their needs before upgrading or purchasing it. This study explores how online reviews …

This study analyzes the relationship between news information and the occupational stigma
(OS) experienced by tour guides using the Stereotype Content Model (SCM) and Behaviors …

Abstract eWOM communication is certainly one of the most influential drivers of purchase
decisions. However, little knowledge is available on the factors that influence the …

Purpose Consumers tend to form their perceptions about a company via two associations:
corporate ability (CA) that centers on expertise in producing quality products and corporate …

Purpose Drawing on the elaboration likelihood model (ELM), the authors examine the
influence of perceived professor teaching qualities, as central cues, on online professor …

Globalization in higher education has a direct impact on competition among universities in
Indonesiawhich becomes keener. The competition motivates each university to continuously …

Measuring the perceived quality of professors' teaching effectiveness is a critical issue in
higher education. This study involves a large-scale data exploration with a sample of 16,802 …

This study aims to illustrate how anonymity, together with affect intensity and message
valence, affects message receivers' responses. A 2 (anonymous vs. revealed identity)× 2 …

As university classrooms become increasingly culturally diverse, how can educators learn to
meet the needs of all of their students? Teaching abroad is an immersion activity that creates …