Suffering in silence: medical error and its impact on health care providers
JJ Robertson, B Long - The Journal of emergency medicine, 2018 - Elsevier
Background All humans are fallible. Because physicians are human, unintentional errors
unfortunately occur. While unintentional medical errors have an impact on patients and their …
unfortunately occur. While unintentional medical errors have an impact on patients and their …
[HTML][HTML] Patient complaints in healthcare systems: a systematic review and coding taxonomy
TW Reader, A Gillespie, J Roberts - BMJ quality & safety, 2014 - qualitysafety.bmj.com
Background Patient complaints have been identified as a valuable resource for monitoring
and improving patient safety. This article critically reviews the literature on patient …
and improving patient safety. This article critically reviews the literature on patient …
The problem with root cause analysis
Attempts to learn from high-risk industries such as aviation and nuclear power have been a
prominent feature of the patient safety movement since the late 1990s. One noteworthy …
prominent feature of the patient safety movement since the late 1990s. One noteworthy …
Moving from a 'human-as-problem” to a 'human-as-solution” cybersecurity mindset
V Zimmermann, K Renaud - International Journal of Human-Computer …, 2019 - Elsevier
Cybersecurity has gained prominence, with a number of widely publicised security incidents,
hacking attacks and data breaches reaching the news over the last few years. The …
hacking attacks and data breaches reaching the news over the last few years. The …
[图书][B] Just culture: restoring trust and accountability in your organization
S Dekker - 2018 - taylorfrancis.com
A just culture is a culture of trust, learning and accountability. It is particularly important when
an incident has occurred; when something has gone wrong. How do you respond to the …
an incident has occurred; when something has gone wrong. How do you respond to the …
The complexity of failure: Implications of complexity theory for safety investigations
S Dekker, P Cilliers, JH Hofmeyr - Safety science, 2011 - Elsevier
Complexity theory suggests that we see performance as an emergent property, the result of
complex interactions and relationships. This can clash, however, with what stakeholders see …
complex interactions and relationships. This can clash, however, with what stakeholders see …
Adverse events in healthcare: learning from mistakes
Large national reviews of patient charts estimate that approximately 10% of hospital
admissions are associated with an adverse event (defined as an injury resulting in …
admissions are associated with an adverse event (defined as an injury resulting in …
Patient safety at ten: unmistakable progress, troubling gaps
RM Wachter - Health affairs, 2010 - healthaffairs.org
December 1, 2009, marks the tenth anniversary of the Institute of Medicine report on medical
errors, To Err Is Human, which arguably launched the modern patient-safety movement …
errors, To Err Is Human, which arguably launched the modern patient-safety movement …
[图书][B] Bioethics: a nursing perspective
MJ Johnstone - 2022 - books.google.com
Now in its eighth edition, Bioethics: A Nursing Perspective provides practical guidance on
the ethical issues you might come across in nursing practice, with real-world examples that …
the ethical issues you might come across in nursing practice, with real-world examples that …
[图书][B] Patient safety: a human factors approach
S Dekker - 2016 - books.google.com
With coverage ranging from the influence of professional identity in medicine and
problematic nature of" human error," to the psychological and social features that …
problematic nature of" human error," to the psychological and social features that …