Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …

Purpose This study aims to provide an overview, the state-of-the-art “research fronts”, the
emerging themes of investigation and a research agenda of crisis communication for …

In this conceptual piece, I share my thoughts on tourism resilience in the 'new normal'and
outline both opportunities and challenges for the tourism industry and academia in …

Researchers have shown a substantial amount of interest in smart tourism. Despite the fact
that smart tourism has been a popular research topic in the tourism and hospitality industries …

Purpose This study aims to explore how the local tour guides (LTGs) operate through the
sharing economy platform. This study explores how LTGs have responded to the COVID-19 …

This research examines the factors influencing the adoption of a smart destination model by
tourism companies, adopting an ecosystem approach. The focus on tourism companies is a …

Winter sports tourism in the Alps remains competitive and challenges destinations to
develop and offer new tourism products. Slope ski touring (SST) is an excellent example. In …

The article addresses perspectives to mitigate overtourism through introduction of the
integrative concept of destination resilience and its innovative implementation with the help …

This study delves into the strategic integration of Root Cause Analysis (RCA) into crisis
management, exploring its multifaceted impact on organizational resilience. Through a …

This study investigates the principles and the factors influencing interaction for resource
integration during service mega-disruptions (SMDs) in the tourism ecosystem. Utilizing …