Reviews the literature on sex differences in empathy (defined as vicarious affective
responding to the emotional state of another) and related capacities (affective role taking …

Summarizes results of 75 studies that reported accuracy for males and females at decoding
nonverbal communication. The following attributes of the studies were coded: year, sample …

Some individuals have a greater capacity than others to carry out sophisticated information
processing about emotions and emotion-relevant stimuli and to use this information as a …

This article presents a framework for emotional intelligence, a set of skills hypothesized to
contribute to the accurate appraisal and expression of emotion in oneself and in others, the …

This Instructor's Resource Manual has been written to accompany the seventh edition of
Nonverbal Communication in Human Interaction by Mark L. Knapp, Judith A. Hall, and Terry …

Studies of emotional intelligence initially appeared in academic articles beginning in the
early 1990s.” By middecade, the concept had attracted considerable popular attention, and …

Many people have expressed opinions about the scientific viability of emotional intelligence
(EI). EI has been said to matter twice as much as IQ (Goleman, 1998, p. 31). Yet, it has been …

In the opening chapters, we saw that communication in society influences our
understandings of gender and our gendered identities. It's equally true that our …

Emotional intelligence involves the accurate appraisal and expression of emotions in
oneself and others and the regulation of emotion in a way that enhances living. One aspect …

Following recent developments in the measurement of individual differences in nonverbal
social skills, we proposed a conceptual framework for defining and assessing basic social …