Purpose Digital Service innovation (DSI) plays a fundamental role in the successful
transition from product manufacturer or traditional service provider to a provider of digitally …

This article investigates data-related tensions and their corresponding coping strategies
arising from inter-firm collaboration in digital servitization ecosystems. We conducted a …

Servitization describes a paradoxical and lengthy transformation process in the field of
manufacturing, requiring manufacturers to move from competing on the basis of their …

This study investigates gamification's role in promoting sustainable green supply chain
management practices (GSCMP), examining what no study has before. The theoretical lens …

Industry 4.0 provides increasing opportunities for manufacturing companies in servitization,
which has led to the emergence of digital servitization. Several single case studies have …

Numerous studies document the acceleration of technology and industry convergence and
point out the role of digitalisation adding further impetus to these processes. However, the …

Purpose This study aims to investigate the contribution of knowledge-intensive business
services firms to small-and medium-sized manufacturers' digital servitization journeys …

Effective collaboration between manufacturers, technology providers, and customers is an
issue of critical importance in digital servitization ecosystems. Nevertheless, creating and …

Despite the widely recognized potential of product‐as‐a‐service (PaaS) business models to
contribute to the circular economy, many industrial case studies have reported that several …

Purpose This research aims to identify, examine and evaluate barriers to the adoption of
digital servitization in manufacturing firms in the case of the Sri Lankan manufacturing sector …