This study aims at identifying the differences and similarities between existing process
mining methodologies and process mining practitioner experiences. Four existing process …

With the proliferation of IT, the fate of the old economy was sealed, and the beginning of the
new economy was marked. The new economy focuses on providing services rather than on …

Digital labor platforms (DLPs) enable new work arrangements by connecting workers who
sell their labor, with clients, who purchase their services through the platform. As platform …

In this first chapter of the Engineering Doctorate (EngD) thesis a description of the research
context is presented. Also, Infotopics is described, which is the company for which the EngD …

With the proliferation of IT, the fate of the old economy was sealed, and the beginning of the
new economy was marked. The new economy focuses on providing services rather than on …