[HTML][HTML] Opportunities and challenges in delivering maternal and child nutrition services through public primary health care facilities in urban Bangladesh: a qualitative …

AMR Hasan, MA Selim, FI Anne… - BMC health services …, 2023 - Springer
Background Public primary health facilities are an important source of nutrition services for
the urban areas in Bangladesh. We aimed to understand the challenges and facilitators of …

Understanding patient satisfaction and loyalty in public and private primary health care

FEB Setyawan, S Supriyanto… - Journal of public …, 2020 - journals.sagepub.com
Background The quality of health centers, patient satisfaction, and loyalty are three key
factors that enable health care providers to improve their services and cost-effectiveness …

[HTML][HTML] Hits and misses of bangladesh national health policy 2011

M Haque - Journal of Pharmacy and Bioallied Sciences, 2020 - journals.lww.com
National Health Policy (NHP) is a guiding principle for a country to identify the priority of
health-care needs, resource allocations according to prioritization, and to achieve specific …

[HTML][HTML] Clients' experience and satisfaction of utilizing healthcare services in a community based health insurance program in Bangladesh

AR Sarker, M Sultana, S Ahmed, RA Mahumud… - International journal of …, 2018 - mdpi.com
Background: Community-based health insurance is recognized as a promising tool for
health system improvement for low-income people that improves the health status of …

[HTML][HTML] Avaliação do trabalho dos Núcleos Ampliados de Saúde da Família e Atenção Báscia (NASF-AB) por usuários, segundo os atributos da atenção primária

DC Moreira, JP Bispo Júnior, AA Nery… - Cadernos de Saúde …, 2021 - SciELO Brasil
O estudo objetivou avaliar o trabalho dos Núcleos Ampliados de Saúde da Família e
Atenção Básica (NASF-AB), na perspectiva dos usuários, a partir dos atributos da atenção …

Patient satisfaction with quality of primary care health services‐findings from India

D Persai, RK Balu, K Singh, RR Prabhu… - … journal of health …, 2022 - Wiley Online Library
Background Patient satisfaction is an essential indicator for measuring the quality of care.
This study assessed patients' satisfaction with primary care services across different public …

[HTML][HTML] Prioritising national healthcare service issues from free text feedback–A computational text analysis & predictive modelling approach

A Ojo, N Rizun, G Walsh, MI Mashinchi… - Decision Support …, 2024 - Elsevier
Patient experience surveys have become a key source of evidence for supporting decision-
making and continuous quality improvement within healthcare services. To harness free-text …

Research on the identification of medical service quality factors: based on a data-driven method

H Gao, S Lu, X Kou - Internet Research, 2022 - emerald.com
Purpose The purpose of this study is to identify medical service quality factors that patients
care about and establish a medical service quality evaluation index system by analyzing …

User satisfaction with Dental Specialty Centers in Brazil: Proposal of satisfaction index and associated factors

NB da Silva, SG Martiniano… - … Dentistry and Oral …, 2022 - Wiley Online Library
Objectives To investigate the satisfaction of users of Dental Specialty Centers (CEO) in
Brazil employing the Service Satisfaction Index (SSI) and identify associated factors …

[HTML][HTML] Combining direct and indirect measurements to assess patients' satisfaction with the quality of public health services in Romania: Uncovering structural …

E Druică, V Mihăilă, M Burcea, V Cepoi - International journal of …, 2020 - mdpi.com
Introduction: Patients' satisfaction was extensively researched over the last decades, given
its role in building loyalty, compliance to treatment, prevention, and eventually higher levels …