We present a framework to describe and analyze operational risk in financial services from
an operations management perspective, focusing in particular on process design, process …

In this article, we study the electricity time‐of‐use (TOU) tariff for an electricity company with
stochastic demand. The electricity company offers the flat rate (FR) and TOU tariffs to …

In this paper, we study a firm's optimal joint product quality and quantity decisions when the
consumers' utilities change with the market environment. We develop a model framework to …

We consider a periodic review joint pricing and inventory control model in which a firm faces
both stochastic demand and fluctuating procurement costs. To address procurement cost …

We show that a two‐product newsvendor problem with partial demand substitution is
equivalent to the classical newsvendor problem with the same economic parameters but an …

We consider a general joint pricing and inventory management model with delayed
differentiation, in which a firm serves a market with multiple products made from a generic …

This research presents an optimal multi-period dynamic capacity expansion framework for a
shared flexible capacity producing two products. The framework allows modeling …

This paper examines the procurement decisions of an agricultural processor that sources a
commodity input from two quantity flexibility contracts, each of which is characterized by a …

This paper is motivated by observing that an increasing number of firms are offering modular
products assembled with multiple option choices for the consumer. Starting with the PC …

This monograph is an attempt to establish a framework for Operations in Financial Services
as a research area from an Operations Management perspective. Operations in Financial …