The servitization of manufacturing: A review of literature and reflection on future challenges

TS Baines, HW Lightfoot, O Benedettini… - Journal of manufacturing …, 2009 - emerald.com
The purpose of this paper is to report the state‐of‐the‐art of servitization by presenting a
clinical review of literature currently available on the topic. The paper aims to define the …

The impact of servitization on firm performance: a meta-analysis

W Wang, KH Lai, Y Shou - International Journal of Operations & …, 2018 - emerald.com
Purpose Servitization has been recognized as an effective means for manufacturers to
achieve superior performance. However, the servitization-performance relationship is …

Does digital finance promote manufacturing servitization: Micro evidence from China

S Chen, H Zhang - International Review of Economics & Finance, 2021 - Elsevier
China's manufacturing sector is pursuing the connotative growth of service-oriented
transformation. The vigorous development of digital finance has effectively promoted …

Servitization and digitalization in manufacturing: the influence on firm performance

ML Martín-Peña, JM Sánchez-López… - Journal of Business & …, 2019 - emerald.com
Purpose This paper aims to present a comprehensive framework that integrates the
emerging trends of servitization and digitalization in manufacturing. The influence between …

Adopting a platform approach in servitization: Leveraging the value of digitalization

J Cenamor, DR Sjödin, V Parida - International Journal of Production …, 2017 - Elsevier
This study explores how a platform approach facilitates the implementation of advanced
service offerings in manufacturing firms. Understanding servitization through a platform …

How to convert digital offerings into revenue enhancement–Conceptualizing business model dynamics through explorative case studies

H Gebauer, A Arzt, M Kohtamäki, C Lamprecht… - Industrial Marketing …, 2020 - Elsevier
Equipment manufacturers are currently utilizing new digital technologies such as the Internet
of Things (IoT), Artificial Intelligence, or Big Data, for new digital offerings. However, these …

Strategy map of servitization

R Rabetino, M Kohtamäki, H Gebauer - International Journal of Production …, 2017 - Elsevier
By representing the servitization of three leading corporations via a strategy map, this
multiple-case study discusses how the strategic logic of servitization can be explained by …

Exploring servitization through the paradox lens: Coping practices in servitization

M Kohtamäki, S Einola, R Rabetino - International journal of production …, 2020 - Elsevier
The study analyzes the coping practices that emerge when a manufacturer of standardized
products and add-on services expands to provide customized solutions. Based on a …

Why do servitized firms fail? A risk-based explanation

O Benedettini, A Neely, M Swink - International Journal of Operations …, 2015 - emerald.com
Why do servitized firms fail? A risk-based explanation | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search Why do …

Unravelling the internal and external drivers of digital servitization: A dynamic capabilities and contingency perspective on firm strategy

W Coreynen, P Matthyssens, J Vanderstraeten… - Industrial Marketing …, 2020 - Elsevier
Despite the increased interest in using digital technologies for servitization purposes, little is
known about what drives firms towards a digital servitization strategy. Using a dynamic …