This research aims to understand how Business process management (BPM) can be
applied for the improvement of Information Technology service management (ITSM) …

The extraordinary growth of the information technology (IT) industry has had innovation as a
key element, motivating research on innovation management. The objective of this study is …

IT Sustainability becomes more and more important within the growing digitalization. To
lever as much as possible it is more than green coding or the usage of power-efficient …

This research aims to investigate how DevOps culture can be applied in the incident
management process. The authors believe, based on experience as practitioners, that agile …

The term Agile ITSM is on everyone's lips, as the digital market is increasingly evolving and
demanding faster responsiveness from companies-and this also applies to IT service …

Digital engineering practices offer significant yet underutilized potential for improving
information assurance and system lifecycle management. This paper examines how …

This research aims to investigate how DevOps culture can be applied in the incident
management process to improve it. Given the exploratory approach of the research, it was …

In today's fast-expanding technology landscape, the increasing reliance on software
programs as a cornerstone of modern corporate operations highlights the requirement to …

Business process management (BPM) is an approach focused on the continuous
improvement of business processes, providing for this a collection of best practices. These …

Информатизация и цифровизация машиностроительного производства приводит к
использованию компьютеров на всех стадиях жизненного цикла производства сложных …