How may I help you? Driving brand engagement through the warmth of an initial chatbot message

AJ Kull, M Romero, L Monahan - Journal of business research, 2021 - Elsevier
Despite the growing number of brands that rely on chatbots to address customer service
inquiries that once required human intervention, academics and practitioners are only …

The impact of the COVID-19 pandemic on same-sex couples' conflict avoidance, relational quality, and mental health

Y Li, JA Samp - Journal of Social and Personal Relationships, 2021 - journals.sagepub.com
The COVID-19 pandemic has seriously impacted the management and trajectory of same-
sex relationships. This study considered the mediational role of same-sex partners' conflict …

Prospective effects of internalized stigma on same-sex relationship satisfaction: The mediating role of depressive symptoms and couple conflict.

J Nguyen, CA Pepping - Journal of Consulting and Clinical …, 2022 - psycnet.apa.org
Objective: Same-sex couples face unique minority stressors that affect relationship
functioning, yet remarkably little research has examined the mechanisms by which …

Authenticity, Well-Being, and Minority Stress in LGB Individuals: A Scoping Review

ER Roberts, MF Lee, K Simpson, NJ Kelley… - Journal of …, 2024 - Taylor & Francis
In general (ie in heteronormative and cisgendered samples), authenticity appears protective
against threats to well-being. Authenticity may also, in part, protect well-being against the …

Unequal rights between LGBTQ parents living in the US: The association of minority stress to relationship satisfaction and parental stress.

SG Horne, T Johnson, N Yel, MR Maroney… - Couple and Family …, 2022 - psycnet.apa.org
Abstract Lesbian, gay, bisexual, transgender, and queer (LGBTQ) individuals who become
parents in the United States may not be granted legal recognition as parents upon …

[HTML][HTML] Psychophysical impact of COVID-19 pandemic and same-sex couples' conflict: The mediating effect of internalized sexual stigma

J Pistella, S Isolani, S Ioverno, F Laghi… - Frontiers in …, 2022 - frontiersin.org
Research on the effects of the COVID-19 pandemic on same-sex relationships is limited.
The present study aimed at analyzing the association between the psychophysical impact of …

[HTML][HTML] Intersections around ambivalent sexism: internalized homonegativity, resistance to heteronormativity and other correlates

MÁ López-Sáez, D García-Dauder… - Frontiers in Psychology, 2020 - frontiersin.org
This article explores the connections between the construct of sexism and other
sociodemographic and attitudinal variables, such as internalized homonegativity and …

[图书][B] When communication became a discipline

WF Eadie - 2021 - books.google.com
When Communication Became a Discipline argues that speech and journalism professors
embraced the concept of communication between 1964 and 1982. They changed the names …

“You can't thrive when you are being suffocated”: Quantitative and qualitative findings on minority stress in Kenyan queer womxn and trans men

S Haase, V Zweigenthal, A Müller - Sexuality, Gender & Policy, 2023 - Wiley Online Library
Minority stress can negatively affect sexual and gender minorities' health and well‐being.
Little is known about how the factors associated with minority stress influence the lived …

Understanding first aid knowledge adoption on social media with an extended information adoption model

X Ma, Y Sun, X Guo, KH Lai, P Luo - Internet Research, 2024 - emerald.com
Purpose Social media provides a convenient way to popularise first aid knowledge amongst
the general public. So far, little is known about the factors influencing individuals' adoption of …