The COVID-19 pandemic has been a challenge as well as an opportunity for healthcare.
The pandemic has exposed the inherent weaknesses in health systems globally while, at …

As quality of care increasingly becomes a strategic topic for hospitals, understanding
variation between stakeholders' experiences is essential. A framework can be used by …

How are we to understand the contemporary preoccupation—at least in many English‐
speaking societies—with 'random acts of kindness' and the idea of kindness more …

Recently, I experienced what care is all about. I became a patient and noticed that my field of
expertise, quality of care and patient safety, is not that easy in daily practice. In this …

Objective To examine trends in patient experiences in the period 2014–2019, describe
improvement strategies implemented by hospitals in the same period, and study …

Background The COVID-19 pandemic has led to huge pressure on not only healthcare
systems, but also on healthcare professionals. Objective As the pandemic continues, the aim …

Objectif Cette évaluation du trajet de soins COVID long doit permettre de comprendre
pourquoi le trajet de soins a été moins utilisé que prévu. Elle est également l'occasion de …

In dit rapport bespreken we de evaluatie van het zorgtraject long-COVID. We schetsen eerst
de achtergrond die de aanleiding weergeeft tot deze evaluatie. Vervolgens lichten we toe …