Recent years have seen a rapid increase in the use of behavioural science to address the
priorities of public and private sector actors. There is now a vibrant ecosystem of …

Publisher Summary This chapter describes the role of metacognitive experiences in
judgment and decision making, and explores their implications for debiasing strategies and …

Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer
Satisfaction, this is the definitive text on the meaning, causes, and consequences of …

Hindsight bias occurs when people feel that they “knew it all along,” that is, when they
believe that an event is more predictable after it becomes known than it was before it …

Since the first edition of The Psychology of Risk there have been enormous macro-economic
and socio-political changes globally-the chaos in the world banking system and the financial …

We propose a model of affective adaptation, the processes whereby affective responses
weaken after one or more exposures to emotional events. Drawing on previous research …

Research on surprise relevant to the cognitive‐evolutionary model of surprise proposed by
Meyer, Reisenzein, and Schützwohl (1997) is reviewed. The majority of the assumptions of …

Assessing what other people know and believe is critical for accurately understanding
human action. Young children find it difficult to reason about false beliefs (ie, beliefs that …

This innovative text is designed to improve thinking skills through the application of 30
critical thinking principles—Metathoughts. These specialized tools and techniques are …

Early theories of surprise, including Darwin's, argued that it was predominantly a basic
emotion. Recently, theories have taken a more cognitive view of surprise, casting it as a …