Benefits of ISO 20000 IT service management certification
This paper explores the benefits organizations perceive that they have attained by their ISO
20000 service management system standard certification. The paper proposes a …
20000 service management system standard certification. The paper proposes a …
Show me the value: Benefits of Certification to ISO/IEC 20000-1: 2005 Within an Australian Government Organization
E Bettanin - 2016 - unsworks.unsw.edu.au
Organizations making large investments in implementing and adopting standards and
frameworks desire information showing how these investments benefit their organization …
frameworks desire information showing how these investments benefit their organization …