Electronic Customer Relationship Management and Performance of Star rated hotels in Kenya
SM Gioko - 2024 - ir.jkuat.ac.ke
Hotels are striving to build and maintain stronger ties with their clients, and they are also
operating in a very competitive climate. Since hotel owners have realized the im-portance of …
operating in a very competitive climate. Since hotel owners have realized the im-portance of …
EFFECT OF INTRA MURAL FACILITIES AND PERFORMANCE OF EMPLOYEES OF FIVESTAR HOTELS IN NAIROBI CITY COUNTY, KENYA
MM Peter, F Kiongera… - International Journal of …, 2023 - grandmarkpublishers.com
Employees are the driving force of any organization determining the growth and stagnation
of organizations. Employees performance is critical to the survival of any business thereof …
of organizations. Employees performance is critical to the survival of any business thereof …
STRATEGIC LEADERSHIP PRACTICES AND PERFORMANCE OF THREE STAR HOTELS IN NAIROBI CITY COUNTY, KENYA
LK Ngui, P Kariuki - International Journal of Social Sciences …, 2024 - sagepublishers.com
Leadership is a key determinant of organization success. The hospitality industry is
changing very fast in the 21 st century due to globalization, political, economic, social and …
changing very fast in the 21 st century due to globalization, political, economic, social and …
[PDF][PDF] The Influence of Electronic Personalization on Performance of Three to Five-Star Hotels in Kenya
SM Gioko, E Mukulu, M Oloko - 2021 - academia.edu
Electronic Personalization plays a vital role in the growth and development of the hotel
industry, whether in a developed or a developing economy. The hotel industry in Kenya has …
industry, whether in a developed or a developing economy. The hotel industry in Kenya has …