In this study, we review literature on Customer Relationship Management (CRM), focusing
specifically on the impact of the CRM on customer satisfaction and customer loyalty. CRM is …

Materials and Methods: This study is a correlation descriptive research. Study population
was the nurses in selected hospitals of Isfahan and the sampling has been conducted using …

BACKGROUND: Elderly people often suffer from sleep disorders. Chamomile due to the
many health benefits such as sedation may be effective in improving sleep quality in elderly …

Abstract Number of motorized vehicle users certainly cannot be separated from motor
vehicle maintenance activities, especially four-wheeled vehicles. The tight competition in the …

The purpose of this study was to find out how much influence social media marketing carried
out by Grab Medan has on brand equity through e-satisfaction and e-loyalty. This research is …

This research paper deals with Customer Relationship Management effects on customer
satisfaction. it is one of the strategies which is critical which needs to be deployed in the …

This study to test and analyze can affect work life balance, leadership, religiosity, and high
performance work practices to employee engagement. The population in this study are …

The purpose of this study is to investigate the effect of dimensions of Customer Relationship
Management (CRM) on performance parameters related to customer outcomes. It is an effort …

The review of Literature focusses specifically on the role of CRM in building customer
satisfaction and loyalty. CRM is a set of practices that organizations adopt to maintain and …

Findings from literature have established that banks have made significant investment in
customer relationship management (CRM) systems and technology. The reasons for this …