Technological progress has encouraged dissatisfied consumers hostility to companies. This
has notably caught the attention of researchers, which have developed numerous advances …

Despite its effects on organisations, dissatisfaction is an under‐researched topic in
management. This research provides a model built upon evaluation theory that helps to …

Research in business education is crucial to address the challenges faced by universities.
This research provides evidence to educators and policy makers for curriculum design and …

What is being researched and which is the sources of knowledge? Those are questions that
researchers ask in the construction of new scientific advances. Research on legitimacy and …

This research was carried out to examine the role of university brand capital in private
Spanish universities. To this end, an empirical study was carried out with a quantitative …

One of the objectives of a business is to achieve customer satisfaction. However, it does not
always succeed and can even achieve the opposite result. Customer dissatisfaction is an …

La formación en enfermería depende no solo de los conocimientos y habilidades sino
también de los intereses y valores que rigen su actividad profesional; es decir, aquellos que …

This research was carried out to examine the role of university brand capital in Spanish
private universities. To get the aim, an empirical study is carried out with a quantitative …