Customer experience in social commerce: A systematic literature review and research agenda

SA Dhaigude, BC Mohan - International Journal of Consumer …, 2023 - Wiley Online Library
Social commerce (SC) is an upcoming trend that has changed the online shopping
experience by allowing e‐retailers to develop long‐term relationships with customers and …

Trust and consumers' purchase intention in a social commerce platform: A meta-analytic approach

J Wang, F Shahzad, Z Ahmad, M Abdullah… - Sage …, 2022 - journals.sagepub.com
E-commerce and social media integration are becoming increasingly popular throughout the
world, particularly with the emergence of Web 2.0 technology. In a social commerce (SC) …

Enhancing the role of flow experience in social media usage and its impact on shopping

H Hyun, T Thavisay, SH Lee - Journal of Retailing and Consumer Services, 2022 - Elsevier
Online retailers are eager to find the answers to the following questions: How relevant is
SNS usage to consumer shopping decisions? Is the information shared on SNS likely to …

Consumer behavior in social commerce: Results from a meta-analysis

J Mou, M Benyoucef - Technological Forecasting and Social Change, 2021 - Elsevier
The literature on consumer behavior in Social commerce (SC) shows inconsistencies in the
research findings that might impede their generalizability. Through a meta-analytic study, we …

Green consumers' behavioral intention and loyalty to use mobile organic food delivery applications: The role of social supports, sustainability perceptions, and …

MM Hasan, M Al Amin, MS Arefin, T Mostafa - Environment, Development …, 2024 - Springer
Consumer behavior in the food industry has undergone significant changes in recent years,
largely driven by growing consumer awareness of environmental, technological, religious …

[HTML][HTML] Causal factors influencing the use of social commerce platforms

S Asanprakit, T Kraiwanit - Journal of Open Innovation: Technology, Market …, 2023 - Elsevier
As the world of commerce evolves rapidly with the digital transformation, understanding the
dynamics of social commerce (s-commerce) becomes increasingly critical. This study delves …

Understanding factors affecting social commerce purchase behavior: A longitudinal perspective

S Laradi, M Alrawad, A Lutfi, G Agag - Journal of Retailing and Consumer …, 2024 - Elsevier
The use of social media has experienced a surge in popularity globally in recent years, with
a rapidly increasing rate of adoption. Retailers are experimenting with various strategies to …

Social commerce adoption: a study on consumer's online purchase behaviour of perishable pastry products

FBA Rahman, MH Hanafiah, MSM Zahari… - British Food …, 2023 - emerald.com
Purpose This study investigates the relationship between social commerce adoption
determinants, perceived trust and purchase behaviour among pastry product consumers …

Consumer flow experience of senior citizens in using social media for online shopping

Y Xu, Y Wang, A Khan, R Zhao - Frontiers in psychology, 2021 - frontiersin.org
The senior market signifies an enormous, rapidly expanding segment, and this research
aimed to investigate this segment by proposing a theoretical model incorporating the …

The role of situational normality, swift guanxi, and perceived effectiveness of social commerce institutional mechanisms: an uncertainty reduction perspective

X Chen, J Wang, S Wei - Industrial Management & Data Systems, 2022 - emerald.com
Purpose The success of social commerce depends on the actual transactions of consumers,
which will be prevented in the presence of high uncertainty. However, attention paid to the …