Disability employment in the hospitality industry: a systematic literature review

A Manoharan, C Hutchinson… - Cornell Hospitality …, 2024 - journals.sagepub.com
The hospitality industry employs people with disabilities; however, as an emerging research
area, little is known about the antecedents, experience, and consequences of disability …

[图书][B] Sustainability in the hospitality industry: Principles of sustainable operations

W Legrand, JS Chen, GCM Laeis - 2022 - taylorfrancis.com
This foundational textbook investigates the economic, environmental and social
sustainability issues facing the hospitality industry today, and explores ideas, solutions and …

The ecosystem of disability inclusion in hospitality and tourism organisations: an integrative review and research agenda

A Jamin, G Gbadamosi… - International Journal of …, 2024 - emerald.com
Purpose This paper reviews the literature on disability inclusion (DI) in supply and demand
chains of hospitality and tourism (H&T) organisations. The purpose of this study is to assess …

[HTML][HTML] The moments of truth: A qualitative exploration of service interactions between employees with disabilities in the food service industry, and their customers

T Doan, S Mooney, PB Kim - International Journal of Hospitality …, 2023 - Elsevier
This research, using in-depth qualitative interviews, aimed to disentangle the meanings of
service interactions perceived by both employees with disabilities (EWDs), and their …

The inclusion of minority groups in tourism workforce: Proposition of an impression management framework through the lens of corporate social responsibility

AHY Hon, E Gamor - International Journal of Tourism Research, 2022 - Wiley Online Library
Including minority groups in the tourism workforce through the lens of corporate social
responsibility and the dignity of work has received less attention in the academic and …

Sustainable assistive technology and employment opportunities for graduates with disability: Mediating role of government support

AS Alanazi, H Benlaria, SA Alanazi - Education and Information …, 2024 - Springer
This study evaluated the impact of sustainable assistive technology (SAT) on the
employment opportunities (EOs) of university graduates with disabilities (GwDs) in the …

The impact of hiring people with a disability on customers' perspectives: The moderating effect of disability type

AA Awad, M Abuhashesh, M Al-Khasawneh… - Sustainability, 2023 - mdpi.com
The present study investigates the effect of hiring people with a disability in the service staff
on customers' perspectives in Jordan, with the moderating role of disability type. The …

Exploring travel‐related perspectives and experiences of physical disability communities

E Park, SB Kim - International Journal of Tourism Research, 2024 - Wiley Online Library
Despite the growing demand for accessible tourism, there remains a lack of research on the
travel perspectives and experiences of people with disabilities. Social media platforms, such …

The influence of team-member exchange on turnover intention among student-athletes: the mediating role of interpersonal self-efficacy and the moderating role of …

RT Hui, W Chiu, D Won, JS Bae - Sport Management Review, 2023 - Taylor & Francis
ABSTRACT Based upon Bandura's (1986) social cognitive theory (SCT), we examined how
the relationship quality among student-athletes in team sports, namely team-member …

Navigating the spectrum of service in hospitality: hotel employees' experiences toward guests with disabilities

J Chung, E Park, SB Kim - Current Issues in Tourism, 2024 - Taylor & Francis
The primary goal of the present study was to investigate the experiences and challenges
hotel employees face when interacting with guests with disabilities. The findings of this …