The cognitive-affective-social theory of learning in digital environments (CASTLE)
For a long time, research on individuals learning in digital environments was primarily based
on cognitive-oriented theories. This paper aims at providing evidence that social processes …
on cognitive-oriented theories. This paper aims at providing evidence that social processes …
Not only WEIRD but “uncanny”? A systematic review of diversity in Human–Robot Interaction research
Critical voices within and beyond the scientific community have pointed to a grave matter of
concern regarding who is included in research and who is not. Subsequent investigations …
concern regarding who is included in research and who is not. Subsequent investigations …
Exploring relationship development with social chatbots: A mixed-method study of replika
This mixed-method investigation proposes and empirically tests a human-Artificial
Intelligence (AI) relationship development model in the context of social chatbots. Utilizing …
Intelligence (AI) relationship development model in the context of social chatbots. Utilizing …
[HTML][HTML] The Fifth Industrial Revolution: How harmonious human–machine collaboration is triggering a retail and service [r] evolution
This manuscript draws attention to the dawn of the Fifth Industrial Revolution (5IR) and
highlights its potential for addressing a host of issues within retail and service domains. With …
highlights its potential for addressing a host of issues within retail and service domains. With …
[HTML][HTML] The role of the human-robot interaction in consumers' acceptance of humanoid retail service robots
Abstract The Retail Service Robot (RSR) is a humanoid robot that uses AI service
automation to provide customized shopping assistance. Based upon Computers-Are-Social …
automation to provide customized shopping assistance. Based upon Computers-Are-Social …
[HTML][HTML] Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement
Focusing on the application of artificial intelligence, this study investigates the impact of
emotional display on user engagement with computer-generated imagery influencers …
emotional display on user engagement with computer-generated imagery influencers …
My AI friend: How users of a social chatbot understand their human–AI friendship
PB Brandtzaeg, M Skjuve… - Human Communication …, 2022 - academic.oup.com
Use of conversational artificial intelligence (AI), such as humanlike social chatbots, is
increasing. While a growing number of people is expected to engage in intimate …
increasing. While a growing number of people is expected to engage in intimate …
Influence of robots service quality on customers' acceptance in restaurants
Purpose This study aims to examine the impact of AI service robots on restaurant customers'
engagement and acceptance and the moderating role of robot anthropomorphism on the …
engagement and acceptance and the moderating role of robot anthropomorphism on the …
Relationship development with humanoid social robots: Applying interpersonal theories to human–robot interaction
Humanoid social robots (HSRs) are human-made technologies that can take physical or
digital form, resemble people in form or behavior to some degree, and are designed to …
digital form, resemble people in form or behavior to some degree, and are designed to …
Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality
The use of chatbots as an online survey tool is becoming increasingly popular owing to their
convenience, particularly when face-to-face interactions are difficult. However, with longer …
convenience, particularly when face-to-face interactions are difficult. However, with longer …