Multi-lingual intent model with out-of-domain detection

S Bhagavath, S Mehrotra, A Sharma… - US Patent App. 17 …, 2023 - Google Patents
US20230086302A1 - Multi-lingual intent model with out-of-domain detection - Google
Patents US20230086302A1 - Multi-lingual intent model with out-of-domain detection …

Conversational bot evaluation and reinforcement using meaningful automated connection scores

M Higgins, A Hazare, A Maurer, M Dunn… - US Patent …, 2024 - Google Patents
Disclosed embodiments provide a framework to assist bot managers and builders in
identifying particular friction points between bots and customers to allow for real-time …

Chatbot system

AC Fawcett, JD Peacock - US Patent 11,509,607, 2022 - Google Patents
US11509607B2 - Chatbot system - Google Patents US11509607B2 - Chatbot system - Google
Patents Chatbot system Download PDF Info Publication number US11509607B2 US11509607B2 …