The impact of demographic variables on perception of importance and continued usage of Facebook in the US
Many firms have started investing in social media, hoping to reach and to engage their
customers. However, results from social media initiatives have been inconsistent …
customers. However, results from social media initiatives have been inconsistent …
[PDF][PDF] A 10 Year Retrospective of Help Desk Satisfaction for High Technology Equipment Shows Little Consistency
W Bleuel - 2016 - academia.edu
This study presents the results of 10 years of telephone surveys of customers of high
technology equipment (2005 through 2014) supported locally in the United States, United …
technology equipment (2005 through 2014) supported locally in the United States, United …
[引用][C] Management and Cultural Implications of Customer Satisfaction Differences for Help Desks in South America
W Bleuel, J Robert, D Vardiabasis - 2020 Volume 23 Issue 1, 2020