[HTML][HTML] Servitization: A contemporary thematic review of four major research streams

C Raddats, C Kowalkowski, O Benedettini… - Industrial Marketing …, 2019 - Elsevier
Servitization describes the addition of services to manufacturers' core product offerings to
create additional customer value. This study aims to identify the key themes and research …

[HTML][HTML] Servitization and deservitization: Overview, concepts, and definitions

C Kowalkowski, H Gebauer, B Kamp, G Parry - Industrial Marketing …, 2017 - Elsevier
The topic of servitization has generated a considerable body of research and many
conferences, as well as industry engagement. Yet, despite the extensive literature …

[HTML][HTML] Organizing for digital servitization: A service ecosystem perspective

A Sklyar, C Kowalkowski, B Tronvoll… - Journal of Business …, 2019 - Elsevier
Harnessing digital technology is of increasing concern as product firms organize for service-
led growth. Adopting a service ecosystem perspective, we analyze interfirm and intrafirm …

[HTML][HTML] Capabilities of digital servitization: Evidence from the socio-technical systems theory

C Münch, E Marx, L Benz, E Hartmann… - … Forecasting and Social …, 2022 - Elsevier
Driven by pressures for sustainable development and disruptions such as the COVID-19
pandemic, manufacturing companies in the 21st century are affected by two intertwined …

Servitization: revisiting the state-of-the-art and research priorities

T Baines, A Ziaee Bigdeli, OF Bustinza… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to consolidate the servitization knowledge base from
an organizational change perspective, identifying developed, developing and undeveloped …

The importance of human-related factors on service innovation and performance

K Tajeddini, E Martin, L Altinay - International Journal of Hospitality …, 2020 - Elsevier
Firm size, collaboration, foreign ownership and the level of formal training for employees are
just some of the key inputs considered to be important in the amount of Service innovation in …

Product–service innovation and performance: the role of collaborative partnerships and R&D intensity

OF Bustinza, E Gomes, F Vendrell‐Herrero… - R&d …, 2019 - Wiley Online Library
Treating the intersection of the strategic partnerships, R&D intensity and servitisation
literatures, this study explores empirically whether external collaborative service …

[HTML][HTML] Service growth in product firms: Past, present, and future

C Kowalkowski, H Gebauer, R Oliva - Industrial marketing management, 2017 - Elsevier
Abstract Service growth in product firms is one of the most active service research domains
and is open to a variety of conceptualizations. This article provides a critical inquiry into the …

Structuring servitization-related research

R Rabetino, W Harmsen, M Kohtamäki… - International journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to organize and connect past research from different
servitization-related scholarly communities. Design/methodology/approach This study …

Digital innovation as a fundamental and powerful concept in the information systems curriculum

RG Fichman, BL Dos Santos, Z Zheng - MIS quarterly, 2014 - JSTOR
The 50-year march of Moore's Law has led to the creation of a relatively cheap and
increasingly easy-to-use world-wide digital infrastructure of computers, mobile devices …