For airlines to deliver quality services, they must understand customers' expectations.
However, the variations of airline service attribute lists in the available literature suggests a …

Deregulation of air transport has had major global impacts on the domestic air transport
markets, with effects ranging from stimulation to changes in the structure and functioning of …

The insatiable needs of man necessitated his movement from one place to another and one
major means by which he has been doing this is by flying in the aeroplane. The article traces …

The Interface of Competition Law, Industrial Policy and Development Concerns Page 1 Munich
Studies on Innovation and Competition 8 Balthasar Strunz The Interface of Competition Law …

Although much research into turnaround strategies has been conducted since Schendel and
Parton's (1976) ground-breaking work on corporate stagnation and turnaround, none of that …

This article reviews an abuse of dominance decision against the main outsourced ticketing
firm in South Africa. The decision of the Competition Tribunal in January 2019 was upheld …

More than 100 jurisdictions in the world have adopted an antitrust law. Most of them (if not
all) have legal provisions regarding abuse of a dominant position. Together with the …

The first chapter of Part II on South Africa (Chap. 4 of this book) focussed on industrial policy.
It first analysed South Africa's policy approach before and after Apartheid. It showed that …

Le poids de l'Afrique dans le transport aérien mondial est modeste en dépit de la
progression soutenue des trafics aéroportuaires de passagers qui s'y observe ces dernières …

The airline industry is structurally challenged by its very nature, facing high fixed costs,
cyclical demand, intense competition and vulnerability to external shocks. This is …