[PDF][PDF] The impact of customer satisfaction on loyalty in Jordanian banks: The mediating role of corporate reputation

A Kamal, F Ahmad, S Falindah, A Munir… - International Journal …, 2022 - researchgate.net
The concept of customer satisfaction has a strong effect on the behaviors of customers; it is
formed after purchasing a good or service and expresses the customer's perception of that …

[HTML][HTML] Effect of Motivational Factors on the Use of Integrated Mobility Applications: Behavioral Intentions and Customer Loyalty

IJ Tae, A Broillet-Schlesinger, BY Kim - Information, 2024 - mdpi.com
The digital advancement of “as a service” models has led to the rapid emergence of
mozbility as a service (MaaS) in transportation. This study aims to identify the motivational …

The role of organizational commitment in mediating the influence of work environment and spiritual motivation on employee performance

M Wahyudi, B Budiyanto… - Management Science …, 2022 - growingscience.com
This study aimed to develop a conceptual model of the role of organizational commitment in
mediating the influence of work environment and spiritual motivation on employee …

The mediating role of organizational commitment and organizational citizenship behavior on the effect of organizational justice on the performance of civil servants

I Maidelis, B Budiyanto… - Management Science …, 2022 - growingscience.com
This study aimed to develop a conceptual model of the mediating role of organizational
commitment and organizational citizenship behavior on the influence of organizational …

The role of differentiation strategy and organizational citizenship behavior in mediating the effect of transformational leadership on the performance of private high …

D Warman, B Budiyanto… - Management Science …, 2022 - growingscience.com
This study aimed to develop a conceptual model of the role of differentiation strategy and
organizational citizenship behavior in mediating the effect of transformational leadership on …

The role of management accounting system and organizational culture in mediating the relationship between mutual dependency and environmental uncertainty

H Hardi, B Budiyanto, A Agustedi - Accounting, 2022 - m.growingscience.com
This study aimed to develop a conceptual model of the mediating role of management
accounting system (Broadscope) and organizational culture on the influence of mutual …

The Role of Social Media in Improving Institutional Reputation

A Hassan - Artificial Intelligence, Internet of Things, and Society 5.0, 2023 - Springer
The Study aims to identify the role of social media in improving the reputation of the
institutions. The study reached many results, the most important of which are: negative …

[PDF][PDF] Müşteri Tatmini ve Marka Değiştirme Niyeti: Türkiye'de Mobil Hizmetler Üzerine Bir Çalışma.

S Çavuşoğlu, K Dağ, B Demirağ - Turkish Studies-Social Sciences, 2021 - bingol.edu.tr
Mobil abone sayısının yaklaşık 81, 8 milyona ulaştığı Türkiye'de, sektörel rekabetin
yaşandığı ve teknolojideki değişimlere bağlı olarak müşterilerin elde tutulması ve yeni …

Faktor Pembentuk Customer Satisfaction, Serta Implikasinya Pada Corporate Reputation Dan Customer Loyalty: Studi Pada Nasabah Bank Mandiri KCP Jakarta …

YP Octaviyanti - 2023 - repository.ibs.ac.id
Pemberi jasa biasanya mengutamakan pelayanan yang baik agar nasabah memberikan
respon loyal kepada pemberi jasa tersebut. Dengan adanya pelayanan yang baik, nasabah …

PENGARUH PENERAPAN ETIKA BISNIS DI CV. INDONESIA MOBILE SYSTEM (M-PULSA) TERHADAP KARYAWAN DAN PELANGGAN

FG Alaraaf, S Kuswardijah, W Harjanti - Ekomania, 2023 - ekomania.stiemahardhika.ac.id
Implementing ethical behavior in daily activities is a moral act of a positive person. It is not
merely applied for individual, but it can be used and applied to companies that needed to …