This research aims to analyze factors affecting e-banking user satisfaction and e-banking
user loyalty during Covid-19 pandemic with e-banking service quality that consists of …

The integration of technology in business strategy increases the complexity of marketing
communications and urges the need for advanced marketing performance analytics. Rapid …

The purpose of this study is to examine the effect of website design quality and service
quality on consumers' repurchase intention in the Asian, European, North and South …

Purpose The objective of this paper is to understand the relationships between service
quality, perceived value and satisfaction because several studies endeavored to model …

Sustainable services are often regarded as sustainable strategies and operations producing
goods and services that satisfy customer needs and significantly improve social and …

Purpose Various models and scales exist in the literature to measure retail bank service
quality without any attempt at integrating them and the moderators have often been under …

Tourism in Turkey is one of the industries that has a great contribution to the economic
growth of Turkey. For the continuity of its contribution, the government and hotels' managers …

RESUMEN El Marketing de Relaciones es un término que abarca significativamente más
que unos simples objetivos con sus estrategias; por ello, parece mejor entenderlo como una …

Purpose: This research aim to investigate the influence of service quality attributes towards
customers' loyalty on health insurance products. In addition, this research also tested the …

This study, which was part of a large study, empirically examinesthe importance students
attach to different dimensions of Student Accommodation Quality (SAQ) delivered by Student …