This study reviews 44 peer-reviewed articles on digital discretion published in the period
from 1998 to January 2017. Street-level bureaucrats have traditionally had a wide ability to …

Public service workers exercise discretionary power during policy implementation. Due to an
immense diffusion of information and communications technology (ICT) in public service …

As the use of algorithmic systems in high-stakes decision-making increases, the ability to
contest algorithmic decisions is being recognised as an important safeguard for individuals …

In theory, the EU's 'Gender Mainstreaming'policy should mark it out as a trail-blazer in
gender equality, but gender equality activists in Europe confront a knotty problem; most civil …

Social work, its fields of practice, institutions, professionals and client groups are affected by
the digital transformations taking place across society in many ways. In different fields of …

This chapter examines that how new technologies shape the policy perception of problems
of migration and mobility and looks at how the role of the state itself transforms both on a …

This paper examines the nature of discretion in social work in order to debunk myths
dominating prevalent debates on digitisation and automation in the public sector. Social …

This paper draws attention to new complexities of deploying artificial intelligence (AI) to
sensitive contexts, such as welfare allocation. AI is increasingly used in public administration …

Police units worldwide are going through a three-generational technological shift: from
“street” to “screen” to “system” technologies. This paper focuses on how these digital shifts …

Responsibilisation is commonly associated with a neoliberal transfer of responsibilities from
state to social actors. However, it also covers the construction of responsibility where it does …