Summary Today, the Internet of Things (IoT) becomes a heterogeneous and highly
distributed structure which can respond to the daily needs of people and different …

Purpose Recent years have seen an increased demand for healthcare services, presenting
a need to improve service quality through the deployment of sustainable Lean Six Sigma …

The issue of long patient waits has attracted increasing public attention due to the negative
effects of waiting on patients' satisfaction with health care. The present study examined the …

This study tends to investigate and assess the average waiting time (WT) in Dubai primary
healthcare services centers. Healthcare centers will face critical problems if WT is not solved …

Waiting time appears to be an unavoidable part of the service industry, particularly at the
airport, where you may encounter delays due to check-in, screening, and other activities …

Waiting is a common phenomenon in the doctor's waiting room. The purpose of this audit is
to assess patient waiting time and doctor consultation time in a primary healthcare clinic and …

Purpose This paper aims to examine the effects of high-performance work practices
(HPWPs)(participation, training and compensation) on nurses' job performance (task and …

Objectives Implemented in 2010, 1 Malaysia Clinic (1MC) is the latest innovation in public
primary healthcare services in Malaysia to serve the urban population. This study aimed to …

Objective The purpose of this study is to examine the relationship between job
characteristics (job autonomy, job feedback, skill variety, task identity, task significance) and …

Background: Hospital pharmacy is responsible for controlling and monitoring the medication
use process and ensures the timely access to safe, effective and economical use of drugs …