Digital technologies are used in various local government activities. Adopting suitable digital
technology strategies could enhance service efficiency, effectiveness, and accountability …

Digital technologies are transforming the public sector by affecting applications, processes,
culture, structure, and civil servants' responsibilities and tasks. Yet, there is a void in …

This study aims to explore the phenomenon of KM within public organizations through the
'organizational knowing'perspective. It was conducted a systematic literature review by using …

This study examines citizens' propensity to use e-governmental website services through the
lens of the IS Success Model in general, and in the context of the Philippine online tax filing …

Smart government is viewed as the highest modernization stage of public agencies.
Governments seek to employ disruptive technologies to substantially transform government …

This study presents a science mapping approach to analysing the thematic evolution of the e-
Government field. We combine different bibliometric tools to analyse the evolution of the …

The role of e-government in combating corruption is an active area of research in
Information Systems (IS). Drawing on the value framework for assessing e-government …

This chapter focuses on digital equity by arguing that it is a new civic right that is increasingly
vital in our hyper-connected societies which must be promoted and protected. Digital equity …

E-participation tools are a part of the transition process to smart governance, but sometimes
the adoption rate among citizens is lower than municipalities expect. This article aims to find …

Social media adoption by public administrations is usually related to the promotion of
transparency, participation and collaboration. However, less attention has been paid to the …