Background Numerous reviews of nursing handover have been undertaken, but none have
focused on the patients' role. Objectives To explore how patient participation in nursing shift …

Multiple institutions identify communication and shift-to-shift handoffs as a source of clinical
errors. Conducting handoffs at the bedside has been proposed as a potential solution to …

As customer satisfaction and service quality have become increasingly important,
management scholars have developed an impressive body of research regarding their …

Aim This review aimed to elucidate the effectiveness of structured handovers in improving
patient outcomes in the wards. Background Studies have reported that the lack of quality …

Aims To increase the quality and safety of patient care, many hospitals have mandated that
nursing clinical handover occur at the patient's bedside. This study aims to improve the …

In this study, we focus on the effects of doctors' provision of online health consultation
service (OHCSV) on the review valence provided by patients. We develop a unique panel …

DOI: 10.1097/NCQ. 0000000000000212 her future needs and goals to be accomplished by
the health care team. 1, 2 Seventy percent of errors or sentinel events occur because of …

AbstractIntroduction Patient satisfaction and patient experience goals are often linked to
financial consequences. Although the link does exist, the bottom line is not only about …

Aims To summarise available reviews on nursing handover (NH) and patient safety (PS),
providing a set of evidence‐based recommendations for clinical practice and research …

Background Patient-centered care promotes the inclusion of the most prominent and
important member of the health care team, the patient, as an active participant in information …