[HTML][HTML] Design of review systems–A strategic instrument to shape online reviewing behavior and economic outcomes

D Gutt, J Neumann, S Zimmermann, D Kundisch… - The Journal of Strategic …, 2019 - Elsevier
As online reviews play a decisive role in consumers' purchase decisions, e-commerce
platforms are using review systems strategically to obtain a competitive advantage …

[HTML][HTML] Effects of information quality on information adoption on social media review platforms: Moderating role of perceived risk

G Jiang, F Liu, W Liu, S Liu, Y Chen, D Xu - Data Science and Management, 2021 - Elsevier
With the integration of social media and e-commerce, social media review platforms provide
consumers with a place to share information and create electronic word of mouth (e-WOM) …

Impact of online information on the pricing and profits of firms with different levels of brand reputation

X Sun, Y Zhang, J Feng - Information & Management, 2024 - Elsevier
A high brand reputation is usually associated with a brand premium and high profit. Does it
still hold in the online market with rich information? How do the sales volume information …

Public versus private information: The impact of quality information sharing on competition under different channel structures

X Hong, Y Gong, Y Rekik, Q Li - Computers & Industrial Engineering, 2023 - Elsevier
While prior research studied the impact of information sharing on competition in the supply
chain assumes suppliers adopt same selling channels, we contribute to this research by …

Design of platform reputation systems: Optimal information disclosure

Z Shi, K Srinivasan, K Zhang - Marketing Science, 2023 - pubsonline.informs.org
Reputation systems play a central role in the elimination of information asymmetry between
sellers and consumers in a variety of marketplaces. Despite their crucial role, the design of …

Promotions of online reviews from a channel perspective

W Yang, J Zhang, H Yan - Transportation Research Part E: Logistics and …, 2022 - Elsevier
The impact of promoting online reviews on pricing strategies and profits of a supply chain
with one manufacturer and one retailer is modeled: channel members can improve their …

Consumer search and filtering on online retail platforms

B Jiang, T Zou - Journal of Marketing Research, 2020 - journals.sagepub.com
This article examines how the consumer's search cost and filtering on a retail platform affect
the platform, the third-party sellers, and the consumers. The authors show that, given the …

Clicking position and user posting behavior in online review systems: A data-driven agent-based modeling approach

G Jiang, X Feng, W Liu, X Liu - Information Sciences, 2020 - Elsevier
In online review systems, a participant's level of knowledge impacts his/her posting
behaviors, and an increase in knowledge occurs when the participant reads the reviews …

Modeling the dynamics of online review life cycle: Role of social and economic moderations

G Jiang, J Shang, W Liu, X Feng, J Lei - European Journal of Operational …, 2020 - Elsevier
Online review system (ORS) can unite members who share similar interests in topic
discussion or knowledge exchange that entails dynamics and complexity. In this work, we …

Impact of online word of mouth on channel disintermediation for information goods

HC Brian Lee, X Li - Journal of Management Information Systems, 2018 - Taylor & Francis
With the recent advances in digital technology, creators of information goods such as books,
songs, or videos can now self-publish and sell their work directly to consumers, without the …