“Dave... I can assure you... that it's going to be all right...” A definition, case for, and survey of algorithmic assurances in human-autonomy trust relationships

BW Israelsen, NR Ahmed - ACM Computing Surveys (CSUR), 2019 - dl.acm.org
People who design, use, and are affected by autonomous artificially intelligent agents want
to be able to trust such agents—that is, to know that these agents will perform correctly, to …

How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Explainable active learning (xal) toward ai explanations as interfaces for machine teachers

B Ghai, QV Liao, Y Zhang, R Bellamy… - Proceedings of the ACM …, 2021 - dl.acm.org
The wide adoption of Machine Learning (ML) technologies has created a growing demand
for people who can train ML models. Some advocated the term" machine teacher''to refer to …

The price is unfair! A conceptual framework of price fairness perceptions

L Xia, KB Monroe, JL Cox - Journal of marketing, 2004 - journals.sagepub.com
Recent news coverage on pricing portrays the importance of price fairness. This article
conceptually integrates the theoretical foundations of fairness perceptions and summarizes …

Let me explain: Impact of personal and impersonal explanations on trust in recommender systems

J Kunkel, T Donkers, L Michael, CM Barbu… - Proceedings of the 2019 …, 2019 - dl.acm.org
Trust in a Recommender System (RS) is crucial for its overall success. However, it remains
underexplored whether users trust personal recommendation sources (ie other humans) …

A model of relational leadership: The integration of trust and leader–member exchange

HH Brower, FD Schoorman, HH Tan - The leadership quarterly, 2000 - Elsevier
This article presents a model of relational leadership based on a review of leader-member
exchange (LMX) and interpersonal trust. This model asserts that the LMX relationship is built …

In whom we trust: Group membership as an affective context for trust development

M Williams - Academy of management review, 2001 - journals.aom.org
Examining the ways in which affect impacts the trust that develops between members of
dissimilar groups broadens the study of trust development. People's perceptions of their own …

Fair process, trust, and cooperation: Moving toward an integrated framework of police legitimacy

JA Hamm, R Trinkner, JD Carr - Criminal justice and …, 2017 - journals.sagepub.com
Positive public perceptions are a critical pillar of the criminal justice system, but the literature
addressing them often fails to offer clear advice regarding the important constructs or the …

The sanction of authority: Promoting public trust in AI

B Knowles, JT Richards - Proceedings of the 2021 ACM conference on …, 2021 - dl.acm.org
Trusted AI literature to date has focused on the trust needs of users who knowingly interact
with discrete AIs. Conspicuously absent from the literature is a rigorous treatment of public …

The effect of social capital of the relationship between the CIO and top management team on firm performance

E Karahanna, DS Preston - Journal of management information …, 2013 - Taylor & Francis
The paper empirically examines the effects of social capital of the relationship between the
chief information officer (CIO) and top management team (TMT) on organizational value …