This paper presents the results of a questionnaire survey to investigate factors of quality that
are absolutely essential for successful implementation in Palestinian organizations. Out of a …

This book provides a clear and concise introduction to the different approaches to studying
organizational culture. Joann Keyton introduces the basic elements—assumptions, values …

The authors examined the contribution of the content, context, and process of organizational
transformation to employees' openness to change. The authors predicted that 5 factors …

Why TQM programmes fail? A pathology approach | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search Why TQM …

Purpose–The purpose of this paper is to develop a total quality management (TQM) model
for healthcare organisations and validate it using a sample of Iranian healthcare …

Purpose–The objective of this research is to investigate the success of TQM and barriers to
its successful implementation in health care services organizations in Isfahan province, Iran …

The rate of competition in the telecommunication industry in Nigeria is moving at a leap frog
basis due to changes in technology, product and services, customer taste among others …

Many organisations have found it difficult to implement organisational change successfully.
This paper using a systematic and meta-analysis review of the literature published between …

This study brings together public and private sector research on change management to
highlight the important role of public servants as recipients of change, which is …

Purpose–Implementing total quality management (TQM) is not without difficulties and
achieving its promised benefits is not easy. The purpose of this paper is to identify the …