Reviewing and theorizing the unintended consequences of performance management systems
M Franco‐Santos, D Otley - International Journal of …, 2018 - Wiley Online Library
Different design choices in the controls used to manage performance often lead to a range
of unintended consequences, which have profound effects on individuals and organizations …
of unintended consequences, which have profound effects on individuals and organizations …
Four decades of frontline service employee research: an integrative bibliometric review
We conducted a comprehensive review of empirical research related to frontline service
employees over the past four decades (1980-2020). Utilizing a bibliometric mapping …
employees over the past four decades (1980-2020). Utilizing a bibliometric mapping …
Purpose in management research: Navigating a complex and fragmented area of study
Management research on “purpose” is dispersed. This is because scholars apply different
perspectives on purpose, each associated with distinct approaches to its study. We find that …
perspectives on purpose, each associated with distinct approaches to its study. We find that …
Multiple dimensions of work intensity: Ambulance work as edgework
Working life in public sector professions is undergoing significant change and becoming
increasingly demanding. This article explores work intensity in NHS ambulance services in …
increasingly demanding. This article explores work intensity in NHS ambulance services in …
Extreme work/normal work: Intensification, storytelling and hypermediation in the (re) construction of 'the New Normal'
The label 'extreme'has traditionally been used to describe out-of-the-ordinary and quasi-
deviant leisure subcultures which aim at an escape from commercialized and over …
deviant leisure subcultures which aim at an escape from commercialized and over …
Understanding the knowledge gaps in whistleblowing and speaking up in health care: narrative reviews of the research literature and formal inquiries, a legal analysis …
Background There is compelling evidence to suggest that some (or even many) NHS staff
feel unable to speak up, and that even when they do, their organisation may respond …
feel unable to speak up, and that even when they do, their organisation may respond …
Exploring the benefits and limitations of transactional leadership in healthcare
A Richards - Nursing Standard, 2020 - insight.cumbria.ac.uk
Leadership theory is a crucial aspect of nursing and the focus of a large body of literature.
However, it remains a challenging concept to define and has been subject to various …
However, it remains a challenging concept to define and has been subject to various …
Performance measurement systems in the health and care sector: Are targets and monitoring additional demands or resources for employees?
LM de Menezes, AB Escrig-Tena - International Journal of Operations …, 2023 - emerald.com
Purpose This paper aims to improve our understanding of performance measurement
systems in the health and care sector, by focussing on employee reactions to core …
systems in the health and care sector, by focussing on employee reactions to core …
[HTML][HTML] The norm of norms in HRM research: A review and suggestions for future studies
This article presents a systematic literature review of how norms are used in a sample of 436
articles in the human resource management (HRM) field. In exploring how norms are …
articles in the human resource management (HRM) field. In exploring how norms are …
Whistleblowing over patient safety and care quality: a review of the literature
J Blenkinsopp, N Snowden, R Mannion… - Journal of Health …, 2019 - emerald.com
Purpose The purpose of this paper is to review existing research on whistleblowing in
healthcare in order to develop an evidence base for policy and research …
healthcare in order to develop an evidence base for policy and research …