Despite ride-hailing apps' global popularity as a form of sharing economy, few studies have
investigated consumers' attitudes and continued usage intentions towards these apps in …

The primary aim of this research is to determine attitudes held towards autonomous vehicles
(AVs) and understand their impact on intentions to use the service among ride-hailing users …

The increasing number of internet users in Indonesia, especially mobile internet users, has
changed consumer habits and behavior in consuming entertainment. Internet penetration …

Purpose Underpinned by the legitimacy perspective, this study explores how ride-hailing
services are legitimized through resource exchange among the industry players. The …

Purpose In the era of digitalization and technology, tremendous changes have taken place
in the taxi industry worldwide. The traditional taxi service has transformed into the latest …

The fourth industrial revolution has brought disruptive innovations, which are wide-ranging
and inevitable for the public and private sectors. Moreover, the outbreak of COVID-19 has …

Rapid adoption of ride-hailing apps (RHAs) has greatly influenced the way people travel—
there is no exception for paratransit users. However, it remains unclear whether RHAs would …

The main objective of this research work was to analyze the factors that influence
satisfaction and the intention to continue with the use of mobile transport applications in …

With the increase in the number of ride-hailing, traffic congestion and environmental
pollution have been exacerbated. A new ride-hailing policy was formed as a means of …

The study examines the role of car-hailing service (CHS) online and offline service quality
on satisfaction and loyalty. Moreover, it examines the impact of satisfaction on trust and its …