[HTML][HTML] The robot that adapts too much? An experimental study on users' perceptions of social robots' behavioral and persona changes between interactions with …

M Finkel, NC Krämer - Computers in Human Behavior: Artificial Humans, 2023 - Elsevier
Similar to interactions between humans, social robots are able to adapt to different people
by altering their behavior. However, in contrast to humans, robots' adaptations allow for …

Misattribution of error origination: The impact of preconceived expectations in co-operative online games

K Milanovic, J Pitt - Proceedings of the 2021 ACM Designing Interactive …, 2021 - dl.acm.org
As artificial intelligence and smart devices increasingly infiltrate everyday life, cooperative
interactions between humans and computers are correspondingly becoming more common …

[PDF][PDF] The Impact of Anthropomorphic Types of Service Robots on Tolerance of Service Failure

Y Chang, CB Zhang, Z Zhang, T Li, Y Li - Available at SSRN 4093797 - papers.ssrn.com
Humanoid robots have been increasingly applied in frontline service. However, it is still hazy
that how customers react to different humanoid robots under service failure. Drawing on …