The revival of retail stores via omnichannel operations: A literature review and research framework

A Hübner, J Hense, C Dethlefs - European Journal of Operational Research, 2022 - Elsevier
The increasing importance of integrated fulfillment concepts revitalizes bricks-and-mortar
stores and puts them at the center of retail operations. So-called omnichannel (OC) concepts …

Understanding product returns: A systematic literature review using machine learning and bibliometric analysis

QH Duong, L Zhou, M Meng, T Van Nguyen… - International Journal of …, 2022 - Elsevier
Product Returns (PR) are an inevitable yet costly process in business, especially in the
online marketplace. How to deal with the conundrums has attracted a great deal of attention …

Leveraging the circular economy with a closed-loop supply chain and a reverse omnichannel using blockchain technology and incentives

P De Giovanni - International Journal of Operations & Production …, 2022 - emerald.com
Purpose This paper aims to analyze the benefits of the blockchain to the circular economy
(CE), which is composed of both closed-loop supply chain (CLSC) systems and reverse …

Channel differentiation strategy in a dual-channel supply chain considering free riding behavior

C Tian, T Xiao, J Shang - European Journal of Operational Research, 2022 - Elsevier
The emergence of e-commerce has compelled original brand manufacturers to adopt cross-
channel strategies. This research investigates how a manufacturer facing free riders should …

Transforming the automotive retail: Drivers for customers' omnichannel BOPS (Buy Online & Pick up in Store) behavior

S Kim, TP Connerton, C Park - Journal of Business Research, 2022 - Elsevier
This study aims to identify the drivers in BOPS (Buy Online & Pick up in Store) usage
intention of omnichannel consumers in the automotive retail sector. The study proposes a …

Live streaming strategy under multi-channel sales of the online retailer

H Gong, M Zhao, J Ren, Z Hao - Electronic Commerce Research and …, 2022 - Elsevier
This paper studies the live streaming strategy under multi-channel sales of the online
retailer. We analyze two traditional online sales strategies:(1) Single online strategy …

Competitive sustainable processes and pricing decisions in omnichannel closed-up supply chains under different channel power structures

SK Jena, P Meena - Journal of Retailing and Consumer Services, 2022 - Elsevier
In recent years, omnichannel retailing and remanufacturing issues have rapidly emerged in
the closed-loop supply chain (CLSC). The omnichannel is a combination of online and in …

Optimal platform sales mode in live streaming commerce supply chains

L Yang, C Zheng, C Hao - Electronic Commerce Research, 2024 - Springer
This paper investigates three common sales modes with live streaming commerce, including
e-commerce platform mode, transferring mode and live streaming platform mode …

Shopping in the omnichannel supply chain under price competition and product return

SK Jena, P Meena - Journal of Retailing and Consumer Services, 2022 - Elsevier
In recent years, omnichannel retailing has created value for prospective consumers. The rise
of omnichannel retailing has changed consumers' buying habits, and manufacturers are …

Price, online coupon, and store service effort decisions under different omnichannel retailing models

Z Li, D Wang, W Yang, HS Jin - Journal of Retailing and Consumer Services, 2022 - Elsevier
This paper explores three omnichannel retailing models—that is, a Buy-Online, Pick-Up In-
Store (BOPS) model, a Showroom model, and an Interactive model (a model that combines …