A comprehensive survey on sentiment analysis: Approaches, challenges and trends

M Birjali, M Kasri, A Beni-Hssane - Knowledge-Based Systems, 2021 - Elsevier
Sentiment analysis (SA), also called Opinion Mining (OM) is the task of extracting and
analyzing people's opinions, sentiments, attitudes, perceptions, etc., toward different entities …

Lexicon-based vs. Bert-based sentiment analysis: A comparative study in Italian

R Catelli, S Pelosi, M Esposito - Electronics, 2022 - mdpi.com
Recent evolutions in the e-commerce market have led to an increasing importance attributed
by consumers to product reviews made by third parties before proceeding to purchase. The …

The biases of pre-trained language models: An empirical study on prompt-based sentiment analysis and emotion detection

R Mao, Q Liu, K He, W Li… - IEEE transactions on …, 2022 - ieeexplore.ieee.org
Thanks to the breakthrough of large-scale pre-trained language model (PLM) technology,
prompt-based classification tasks, eg, sentiment analysis and emotion detection, have …

Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews

H Li, XB Bruce, G Li, H Gao - Tourism Management, 2023 - Elsevier
Business failure prediction or survival analysis can assist corporate organizations in better
understanding their performance and improving decision making. Based on aspect-based …

An online reviews-driven large-scale group decision making approach for evaluating user satisfaction of sharing accommodation

F Ji, Q Cao, H Li, H Fujita, C Liang, J Wu - Expert Systems with Applications, 2023 - Elsevier
To promote the development of the peer-to-peer (P2P) accommodation in sharing economy,
it is important to understand and ensure the determinants of high-level user satisfaction …

Aspect-level sentiment analysis: A survey of graph convolutional network methods

HT Phan, NT Nguyen, D Hwang - Information Fusion, 2023 - Elsevier
Aspect-level sentiment analysis (ALSA) is the process of collecting, processing, analyzing,
inferring, and synthesizing subjective sentiments of entities contained in texts at the aspect …

Fuzzy logic applied to opinion mining: a review

J Serrano-Guerrero, FP Romero, JA Olivas - Knowledge-Based Systems, 2021 - Elsevier
The advent of Web 2.0 and its continuous growth has yielded enormous amounts of freely
available user-generated information. Within this information, it is easy to find subjective …

BLeafNet: a Bonferroni mean operator based fusion of CNN models for plant identification using leaf image classification

S Ganguly, P Bhowal, D Oliva, R Sarkar - Ecological Informatics, 2022 - Elsevier
Plants, the only natural source of oxygen, are the most important resources for every species
in the world. A proper identification of plants is important for different fields. The observation …

Deriving customer preferences for hotels based on aspect-level sentiment analysis of online reviews

J Zhang, X Lu, D Liu - Electronic Commerce Research and Applications, 2021 - Elsevier
An increasing number of travelers like to share their experience and feelings about hotel
stays through social media, generating a sheer volume of online hotel reviews. The user …

Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors

R Li, YQ Li, WQ Ruan, SN Zhang, MY Wang - Tourism Management, 2023 - Elsevier
The polarized problem of customers' emotional experiences in peer-to-peer
accommodations has been exposed and needs urgent solution. However, a research gap …