Last-mile delivery concepts: a survey from an operational research perspective
In the wake of e-commerce and its successful diffusion in most commercial activities, last-
mile distribution causes more and more trouble in urban areas all around the globe …
mile distribution causes more and more trouble in urban areas all around the globe …
Ridesourcing systems: A framework and review
With the rapid development and popularization of mobile and wireless communication
technologies, ridesourcing companies have been able to leverage internet-based platforms …
technologies, ridesourcing companies have been able to leverage internet-based platforms …
Optimal pricing in on-demand-service-platform-operations with hired agents and risk-sensitive customers in the blockchain era
On-demand service platforms are popular nowadays. Many platforms hire agents to serve
customers who are risk sensitive towards the waiting-time. In this paper, we apply the mean …
customers who are risk sensitive towards the waiting-time. In this paper, we apply the mean …
The organisation and experience of work in the gig economy
S Kaine, E Josserand - Journal of Industrial Relations, 2019 - journals.sagepub.com
The gig economy has captured public and policy interest and is growing as an area of
academic inquiry, prompting debate about the future of work, labour regulation, and the …
academic inquiry, prompting debate about the future of work, labour regulation, and the …
Dynamic pricing and matching in ride‐hailing platforms
Ride‐hailing platforms such as Uber, Lyft, and DiDi have achieved explosive growth and
reshaped urban transportation. The theory and technologies behind these platforms have …
reshaped urban transportation. The theory and technologies behind these platforms have …
Spatial pricing in ride-sharing networks
We explore spatial price discrimination in the context of a ride-sharing platform that serves a
network of locations. Riders are heterogeneous in terms of their destination preferences and …
network of locations. Riders are heterogeneous in terms of their destination preferences and …
Operations management in the age of the sharing economy: What is old and what is new?
S Benjaafar, M Hu - Manufacturing & Service Operations …, 2020 - pubsonline.informs.org
The sharing economy, a term we use to refer to business models built around on-demand
access to products and services mediated by online platforms that match many small …
access to products and services mediated by online platforms that match many small …
Between autonomy and control: Strategies of arbitrage in the “on-demand” economy
A Shapiro - New Media & Society, 2018 - journals.sagepub.com
The “on-demand” economy is built upon company strategies of arbitrage between worker
autonomy and worker control. Using ethnographic and interview data, I show how these …
autonomy and worker control. Using ethnographic and interview data, I show how these …
Coordinating supply and demand on an on-demand service platform with impatient customers
We consider an on-demand service platform using earning-sensitive independent providers
with heterogeneous reservation price (for work participation) to serve its time and price …
with heterogeneous reservation price (for work participation) to serve its time and price …
On-demand service platforms
TA Taylor - Manufacturing & Service Operations …, 2018 - pubsonline.informs.org
An on-demand service platform connects waiting-time-sensitive customers with independent
service providers (agents). This paper examines how two defining features of an on-demand …
service providers (agents). This paper examines how two defining features of an on-demand …