Last-mile delivery concepts: a survey from an operational research perspective

N Boysen, S Fedtke, S Schwerdfeger - Or Spectrum, 2021 - Springer
In the wake of e-commerce and its successful diffusion in most commercial activities, last-
mile distribution causes more and more trouble in urban areas all around the globe …

Ridesourcing systems: A framework and review

H Wang, H Yang - Transportation Research Part B: Methodological, 2019 - Elsevier
With the rapid development and popularization of mobile and wireless communication
technologies, ridesourcing companies have been able to leverage internet-based platforms …

Optimal pricing in on-demand-service-platform-operations with hired agents and risk-sensitive customers in the blockchain era

TM Choi, S Guo, N Liu, X Shi - European Journal of Operational Research, 2020 - Elsevier
On-demand service platforms are popular nowadays. Many platforms hire agents to serve
customers who are risk sensitive towards the waiting-time. In this paper, we apply the mean …

The organisation and experience of work in the gig economy

S Kaine, E Josserand - Journal of Industrial Relations, 2019 - journals.sagepub.com
The gig economy has captured public and policy interest and is growing as an area of
academic inquiry, prompting debate about the future of work, labour regulation, and the …

Dynamic pricing and matching in ride‐hailing platforms

C Yan, H Zhu, N Korolko… - Naval Research Logistics …, 2020 - Wiley Online Library
Ride‐hailing platforms such as Uber, Lyft, and DiDi have achieved explosive growth and
reshaped urban transportation. The theory and technologies behind these platforms have …

Spatial pricing in ride-sharing networks

K Bimpikis, O Candogan, D Saban - Operations Research, 2019 - pubsonline.informs.org
We explore spatial price discrimination in the context of a ride-sharing platform that serves a
network of locations. Riders are heterogeneous in terms of their destination preferences and …

Operations management in the age of the sharing economy: What is old and what is new?

S Benjaafar, M Hu - Manufacturing & Service Operations …, 2020 - pubsonline.informs.org
The sharing economy, a term we use to refer to business models built around on-demand
access to products and services mediated by online platforms that match many small …

Between autonomy and control: Strategies of arbitrage in the “on-demand” economy

A Shapiro - New Media & Society, 2018 - journals.sagepub.com
The “on-demand” economy is built upon company strategies of arbitrage between worker
autonomy and worker control. Using ethnographic and interview data, I show how these …

Coordinating supply and demand on an on-demand service platform with impatient customers

J Bai, KC So, CS Tang, X Chen… - … & Service Operations …, 2019 - pubsonline.informs.org
We consider an on-demand service platform using earning-sensitive independent providers
with heterogeneous reservation price (for work participation) to serve its time and price …

On-demand service platforms

TA Taylor - Manufacturing & Service Operations …, 2018 - pubsonline.informs.org
An on-demand service platform connects waiting-time-sensitive customers with independent
service providers (agents). This paper examines how two defining features of an on-demand …