Purpose: Ensuring customer satisfaction is one of the basic requirements of quality
management systems and excellence models, is obtained by comparing before the …

Existing service marketing literature has shown the relationship between service quality,
satisfaction, and behavioural intentions among sport spectators; however, the media's …

Kansei engineering is known as one of the most successful methods to understand
customers' feelings and needs. This research tries to identify the factors affecting the feelings …

Sikkim University Page 1 Marketing Strategies of Health Care Services for the elderlies in
Select District of Assam A Thesis Summary Submitted To Sikkim University In Partial Fulfilment …

Kansei engineering is known as one of the most successful methods to understand
customers' feelings and needs. This research tries to identify the factors affecting the feelings …

The increase in demand for sports and physical activity services and the increase in the
number of companies providing these services has caused competition in this sector like in …

Nedílnou součástí dnešní pokrokové doby je tlak kladený ze strany firem na konkurenčním
trhu. Konkurenceschopnost většiny podniků závisí na mnoha aspektech, přičemž za …

Tato diplomová práce se zabývá analýzou měření spokojenosti zákazníků Českého svazu
lyžařských škol. Úvodní kapitoly práce se zaměřují na pojmy zákazník, spokojenost …

The purpose of this study was to identify the factors influencing the performance of the
Bowling,‎ Billiards and Bowls Federation of the Islamic Republic of Iran. This research is of a …

Objectives: The main purpose of this study was to identify and analyze the service quality
components in sports places using the DEMATEL technique. Methodology: The research …