Purpose This study aims to identify service quality dimensions for logistics service providers
(LSPs) and to examine their relationships with customer satisfaction and customer loyalty …

En esta investigación se propuso un método de evaluación de la calidad del servicio de una
unidad de atención al usuario en una empresa de servicio de agua en Colombia. Apoyados …

For logistics service providers (LSPs), improving customer satisfaction and obtaining
customer re-use intention are key to gaining sustainable competitive advantages and …

In the present era of the circular economy, sustainable service quality has become an order
winning criteria for all logistics provider across the world. The selection of appropriate …

The increase in customer complaints on the reliability of 3PL services among online sellers
has become prominent in the industry, as confirmed by 3PL service providers in Malaysia …

Globalization and complex supply chain networks have been affecting Logistics Services
Providers'(LSPs) service delivery and service expectations. Logistics Service Quality (LSQ) …

The cold chain logistics distribution industry not only demands all goods can be timely
distribution but also requires to reduce the entire logistics transportation cost as far as …

Purpose This research aims to investigate factors affecting the application of strategic
management accounting in Vietnamese Logistics Enterprises. Design/Methodology …

The purpose of this paper is to explore which attributes of logistics service quality (LSQ) are
associated with the superior LSQ in rural territories of the developing economy of Ukraine …

Purpose This study explores the factors that characterize the logistics service quality (LSQ)
of cross-border e-commerce and identifies the different relationships between these factors …