[HTML][HTML] The evolving research of customer adoption of digital payment: Learning from content and statistical analysis of the literature

AM Sahi, H Khalid, AF Abbas, SFA Khatib - Journal of Open Innovation …, 2021 - Elsevier
The global spread and use of the internet and mobile phones has contributed to the
development of digital payments. Despite its growth potential, until now there is a lack of …

Switching from cash to mobile payment: what's the hold-up?

XM Loh, VH Lee, GWH Tan, KB Ooi, YK Dwivedi - Internet Research, 2021 - emerald.com
Purpose This paper explores the reasons behind the slow uptake of mobile payment (m-
payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m …

Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model

J Zhong, T Chen - Journal of Retailing and Consumer Services, 2023 - Elsevier
Drawing on the information system success model and perceived value theory, we develop
a research model to examine factors that may affect user satisfaction and loyalty of mobile …

Transition from web to mobile payment services: The triple effects of status quo inertia

X Gong, KZK Zhang, C Chen, CMK Cheung… - International Journal of …, 2020 - Elsevier
Drawing from status quo bias theory and coping theory, this study examines how the inertial
use of incumbent web payment (WP) services influences users' intention to use new mobile …

A dedication-constraint model of consumer switching behavior in mobile payment applications

X Gong, X Liu, Z Xiao - Information & Management, 2022 - Elsevier
Consumer switching behavior damages the market share and profitability of mobile payment
application (MPA) providers. However, this issue has received scarce attention in the …

Defining online to offline (O2O): a systematic approach to defining an emerging business model

PTY Lee, FE, M Chau - Internet Research, 2022 - emerald.com
Purpose A new business model online to offline (O2O) has emerged in recent years. Similar
to many new models at an early stage, O2O has inconsistent definitions which not only …

A Systematic Literature Review of Electronic Money Research

D Kurnia, N Hidayah… - International Journal of …, 2024 - academic-pub.org
The aim of this paper was to review original papers on electronic money adoption. The
review was performed by following a systematic literature review whereas Prisma framework …

[HTML][HTML] Disentangling facial recognition payment service usage behavior: A trust perspective

C Li, H Li - Telematics and Informatics, 2023 - Elsevier
Facial recognition payment (FRP) technology has been used as an innovative digital
approach to payment services. This study develops a model to investigate how user trust …

What drives self-disclosure in mobile payment applications? The effect of privacy assurance approaches, network externality, and technology complementarity

X Gong, KZK Zhang, C Chen, CMK Cheung… - … Technology & People, 2020 - emerald.com
Purpose Drawing on the control agency theory and the network effect theory, the purpose of
this paper is to examine the effect of privacy assurance approaches, network externality and …

Cross-side network effects, brand equity, and consumer loyalty: Evidence from mobile payment market

X Gong, CMK Cheung, KZK Zhang… - … Journal of Electronic …, 2020 - Taylor & Francis
Given the intense competition in the mobile payment market, researchers have been
exploring strategies to maintain brand equity and consumer loyalty. By considering the …