There is considerable concern in the United Kingdom regarding the growing power of
supermarkets, a concern that culminated recently in a UK Competition Commission enquiry …

Rural enterprises play an important economic role, contributing to national prosperity and
wellbeing but are often a blind spot within rural development and wider economic policies …

In the context of continuously growing e-commerce and the rising global count of e-
consumers, e-retailers and logistics service providers need to differentiate and tailor their …

While family‐owned businesses are considered to have specific advantages in customer
relationships, limited research has been conducted into how these abilities are developed or …

Online shopping is growing significantly among rural consumers interested in overcoming
product assortment limitations in their local markets. Retailers are taking notice, and some …

In depopulating rural areas, one of the main issues is how to deal with the decline of local
facilities such as schools, post-offices and shops. It is often feared that closure of a local …

In the debate about rural depopulation it is frequently assumed that population decline goes
hand-in-hand with the decline of facilities and services. Hence, spatial policy for rural areas …

Purpose Hinged on the transformative service paradigm, this study investigates the
relationships among employee acting, customer-perceived service quality, customer …

In the Dutch policy discourse it is increasingly thought that active citizenship will positively
affect satisfaction with the living environment. This article challenges this assumption by …

Shopping is perhaps the most universal of tourist activities. Tourists form a separate retailing
segment from the general population and place importance on different products and …