Factors that affect software systems development project outcomes: A survey of research

L McLeod, SG MacDonell - ACM Computing Surveys (CSUR), 2011 - dl.acm.org
Determining the factors that have an influence on software systems development and
deployment project outcomes has been the focus of extensive and ongoing research for …

A cross‐industry review of B2B critical success factors

R Eid, M Trueman, A Moneim Ahmed - Internet research, 2002 - emerald.com
Business‐to‐business international Internet marketing (B2B IIM) has emerged as one of the
key drivers in sustaining an organisation's competitive advantage. However, market entry …

Critical factors that influence e-procurement implementation success in the public sector

K Vaidya, ASM Sajeev, G Callender - Journal of public procurement, 2006 - emerald.com
This paper presents the results of a literature survey developed to support a proposed model
of the Critical Success Factors (CSFs) likely to impact the success of e-Procurement …

[HTML][HTML] An AHP-based methodology to rank critical success factors of executive information systems

JL Salmeron, I Herrero - Computer Standards & Interfaces, 2005 - Elsevier
For academics and practitioners concerned with computer-based information systems, one
central issue is the study of critical success factors (CSF) of information systems …

Towards a successful CRM implementation in banks: An integrated model

R Eid - The service industries journal, 2007 - Taylor & Francis
In recent years, customer relationship management (CRM) has been the favoured theme for
numerous studies and reports. Yet, there is a lack of systematic empirical evidence …

Critical success factors for data governance: a theory building approach

I Alhassan, D Sammon, M Daly - Information Systems Management, 2019 - Taylor & Francis
The objective of this research study is to present the critical success factors (CSFs) for data
governance (DG). This paper reports on a single case study where data are gathered …

[HTML][HTML] Organisational critical success factors in adoption of e-banking at the Woolwich bank

MH Shah, FA Siddiqui - International Journal of information management, 2006 - Elsevier
The provision of banking services on the Internet (e-banking) is growing but there is a lack of
research related to the organisational issues involved in its adoption. This paper brings …

An exploratory study of killer applications and critical success factors in m-commerce

G Xu, JA Gutiérrez - … of Electronic Commerce in Organizations (JECO …, 2006 - igi-global.com
This research deals with two aspects of mobile commerce (m-commerce); namely killer
applications and critical success factors. After compiling significant information from the …

A success versus failure prediction model for small businesses in Singapore

H Siow Song Teng, G Singh Bhatia… - American Journal of …, 2011 - emerald.com
Purpose–The purpose of this paper is to examine the potential success and failure of small‐
and medium‐sized enterprises (SMEs). Design/methodology/approach–An exploratory …

Critical success factors and customer expectation in budget hotel segment—A case study of China

W Hua, A Chan, Z Mao - Journal of Quality Assurance in Hospitality …, 2009 - Taylor & Francis
This study investigates the nature of critical success factors (CSFs) in China's budget hotel
operations and development from the perspectives of various stakeholders, including …